In Our Clients' Words
Having known and worked with Mark Berman and Frank Lee for over two decades, they are dedicated to customer service and good value. Every item, whether custom or stock is as promised and on time. Not aware of ever missing a due date. And custom designs are done without a premium charge.
Frank will do what others will not attempt, but if he says no to an idea, he will explain why it shouldn’t be done and make you a better more knowledgeable jeweler. Mark is reliable and informative in all areas of the product and services they offer. It is a real partnership that continues to grow towards the future.
– Jesse Craig
Jewelry Buyer, Albert Smyth Jewelers
Whenever I have a customer I cannot help, I call Mark and Frank immediately! We know if we have a problem, they will help us and turn a “no sale” into a happy satisfied customer!! Our business has grown 20% since we’ve teamed up with Icon. I highly recommend them because of their quality work and great customer service! It is a great feeling to know we have Frank and Mark in our corner. They are always happy to help. When Icon makes promises, I know they will follow through with their word. If Icon promises, they deliver!
– Tom Marini
Owner, Jewelry on James
Syracuse, New York
Icon Creations is an essential component in the success of our company! We have been in this business for 30 years and have never dealt with a company that so excels at customer service, quality work, and timely delivery. (Normally you are lucky to get 1 of the 3.) I highly recommend you give Icon a try, you will be happy you did!
– Mike & Vera Caniglia
Vera’s Fine Jewelers
Frank and Mark are a tremendous asset to our company. The quality and selection of Icon’s rings have helped us make numerous sales. Frank and Mark’s knowledge of the marketplace and their enthusiasm for colored stones makes for a unique perspective on product selection. We use Icon for all our custom restyling and designing. We have annual restyling events where Mark comes into the store for what is, no doubt, one of our most profitable events. We recommend Icon to all.
– Albert W. Dahl
Store Manager, G.G Fords Jewelers
Fords, New Jersey
Icon Creations has been an extraordinary asset to our retail business. They are constantly creating new designs and have a huge collection of bridal mountings. But their service is what is really amazing! Icon can recreate any custom order with just a picture. Their turnaround time is swift. They are very accommodating with due dates. When we call with questions, they are very specific with answers. We have been in business for 39 years; and speak from experience—companies like this do not come along often enough.
– Jim & Sherry Hofstetter
Owners, J.R. Hofstetter. The Family Jeweler