Testimonials

 
"What can I say? These are two great gentleman with a loyal staff. I have been dealing with them for 9 years since they started. if there is even a very minor difficulties it is corrected in an instant. No one is perfect but they come very close! Their professionalism and caring is exactly what you want in a vendor. It is a pleasure to do business with people that know what they are doing. USE THEM! YOU WILL NOT BE DISAPPOINTED!”

Edward Cantalupo, Owner
Regency Jewelers
Toms River, New Jersey



"Icon has been an excellent window into the custom design world for our store and customers. They have fluid communication, fair pricing and great finished product."

David and Barbara Behelfer, Owners
Crown Jewelers
Canandaigua, New York



"Icon Creations has been an extraordinary asset to our retail business. They are constantly creating new designs and have a huge collection of bridal mountings. But their service is what is really amazing! Icon can recreate any custom order with just a picture. Their turnaround time is swift. They are very accommodating with due dates. When we call with questions, they are very specific with answers. We have been in business for 34 years; and speak from experience—companies like this do not come along often enough."

Jim & Sherry Hofstetter
J.R. Hofstetter. The Family Jeweler
Jefferson, Ohio



“We have worked with Icon for almost 10 years and have always had exceptional customer service from Frankie and Mark. From Mark's initial conceptual idea to Frankie's finished product, Icon has always surpassed our expectations. Their ability to take our vision from a simple sketch to a beautiful finished product is beyond compare. With the support of Icon, our custom design jewelry orders have tripled and Icon has become our #1 supplier. Thanks Icon for helping us grow!”

Mike Pettingill, Manager
Ted's Gifts and Jewelry
Pulaski, New York



"Icon Creations is an essential component in the success of our company! We have been in this business for 30 years and have never dealt with a company that so excels at customer service, quality work, and timely delivery. (Normally you are lucky to get 1 of the 3.) I highly recommend you give Icon a try, you will be happy you did!"

Mike & Vera Caniglia, Owners
Vera's Fine Jewelers
Midlothian, Virginia



"Bixler's Jewelers was introduced to Icon several years ago. We were immediately impressed by the styling and price of their engagement mountings and diamond wedding bands. The quality of their products is excellent. In a few short years, their bridal line became our number one seller. They are extremely pleasant to work with and are always accommodating to both our—and our customer's—needs."

Thomas Wiggins, G.G. C.G
Bixler's Jewelers
America's Oldest Jewelers EST 1785
Allentown , Pennsylvania
 


"Frank and Mark are a tremendous asset to our company. The quality and selection of Icon's rings have helped us make numerous sales. Frank and Mark's knowledge of the marketplace and their enthusiasm for colored stones makes for a unique perspective on product selection. We use Icon for all our custom restyling and designing. We have annual restyling events where Mark comes into the store for what is, no doubt, one of our most profitable events. We recommend Icon to all."

Albert W. Dahl, Store Manager G.G 
Fords Jewelers 
Fords, New Jersey



"Exceptional craftsmanship…Impeccable customer service…Superior quality…Visionary design…Customer response “fabulous”…Customer satisfaction after a re-style event “over the top”…Mark & Frank, thank you for finding us!"

Sandra & Billy Kinker, Owners
Harper Jewelry Co.
South Hill, Virginia 



"Whenever I have a customer I cannot help, I call Mark and Frank immediately! We know if we have a problem, they will help us and turn a “no sale” into a happy satisfied customer!! Our business has grown 20% since we've teamed up with Icon. I highly recommend them because of their quality work and great customer service! It is a great feeling to know we have Frank and Mark in our corner. They are always happy to help. When Icon makes promises, I know they will follow through with their word. They make it easy for us to make money and keep our customers happy and satisfied!"

Tom Marini, Owner
Jewelry on James
Syracuse, New York